PRIVACY NOTICE

This Privacy Notice sets out the details of how Moleworks Solutions Ltd (“the company”, "we", "us", "our") as data controller, collects and processes your personal data obtained directly from you, or through our website located at [insert new website URL] or our other online platforms and social media channels, collectively referred to as (“the website”).

Scope

For the purposes of this Privacy Notice, personal data means any information that can be used to identify an individual, either directly or indirectly (“Personal Data”).

Acceptance and Understanding

We urge you to read through the content of this Privacy Notice carefully to ensure that you understand it. If you do not accept or agree with its contents, please discontinue using the website and/or accessing our other online platforms, social media groups, and any associated groups or pages immediately. Should you have already provided us with Personal Data, please contact us without delay.

By accessing the website and providing us with your Personal Data, you confirm that you are over the age of 13.

Contact Us

For queries regarding this Privacy Notice or more information concerning our privacy and data protection practices, please contact us at rachael@moleworksolutions.com

Data Processing: What, Why, and How

We may process the Personal Data you provide by subscribing to newsletters, requesting information through a contact form, or by any other means of communication via email or our website. We may also process data obtained from third parties like Facebook, Instagram, Google, Twitter, and Stripe.

Our processing activities comply with relevant data protection laws, notably the General Data Protection Regulation (EU Regulation 2016/679) or “GDPR”. Your data will be used lawfully, fairly, and transparently, kept securely, and retained only as long as necessary for stated purposes.

We shall collect and process your Personal Data for clearly outlined purposes or for legitimate reasons. The lawful basis for processing includes your consent, contractual or legal obligations, or our legitimate interests.

We do not engage in automated decision-making or profiling.

Types of Data Processed

  1. Personal Information: This includes your name, date of birth, contact details, and IP address. Processed for communication and record-keeping based on legitimate interest.

  2. Customer or Client Information: This includes transactional data like billing and delivery addresses, and payment details. Processed on contractual grounds.

  3. User Information: Includes comments, images, and usage data. Processed to ensure content relevance, administration, and system security.

  4. Promotional Information: Includes data for advertising and promotional activities based on legitimate interests.

We may also process your data to deliver targeted adverts and analyze their effectiveness, aiming to promote and grow our business.

Privacy and Electronic Communications Regulations (PECR)

We may send relevant advertisements or marketing information under PECR if you have purchased or enquired about our products or services and haven't opted out.

Special Category Data

We do not collect or process any special category data or criminal offence data.

Disclosure of Personal Data

We may share your data with:

  • Instagram

  • Facebook

  • Google

  • PayPal

  • Stripe

  • Twitter

These third parties have appropriate security measures to protect your data. Other sharing scenarios include legal requirements, external service providers, or business transfers.

Transfer of Personal Data

Data may be transferred outside the European Economic Area (EEA) under specific conditions to ensure data protection.

Data Security

We have implemented reasonable measures to protect your data, limiting access to those who have a business need.

Data Retention

Data will not be retained longer than necessary, and steps will be taken to destroy or de-identify data when it is no longer required.

Your Rights

You have specific rights in relation to the data we hold, as elaborated on the Information Commissioner's Office (ICO) website. To ensure data accuracy, please inform us of any changes to your details.

Links to Other Sites

We are not responsible for the privacy practices of linked sites.

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice, and any changes will be posted on the website.

Legal Jurisdiction

This Privacy Notice is governed by the laws of England and Wales.